Website Terms of Use

You are accessing a website of Medica Central Insurance Company and Medica Central Health Plan (referred to as “Medica” "we" or "us"). Read these Terms of Use carefully. By accessing or using this website, you accept and agree to be bound by these Terms of Use. If you do not accept these Terms of Use, you must immediately leave and discontinue all use of this website. A user’s sole and exclusive remedy for dissatisfaction with this site is to stop using it.

We reserve the right to amend these Terms of Use from time to time, and to post additional terms of use on other areas of the website without notice. Any such amendments and additional terms shall be effective when posted by us on this website or otherwise made available to you. Your access to or use of this website after we have amended these Terms of Use shall signify your acceptance of the amended terms. It remains your responsibility to review these Terms of Use to ensure that you are updated as to any changes.

Important notice & disclaimer

This website provides access to information and services of general interest to visitors, including insurance, health-related topics and medical information. Nothing contained on this website is or should be construed as medical advice, diagnosis, or treatment. Further, content posted by medical professionals on this website shall not give rise to the creation of a patient-physician relationship. You should not use this website as a substitute for your physician’s advice, or delay in obtaining diagnosis or treatment because of something you have read on this website or anywhere else on the Internet. If you suspect that you may have a medical problem or condition, please contact your physician or other qualified health care professional immediately. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER MEDICAL PROFESSIONAL PRIOR TO STARTING ANY NEW MEDICAL TREATMENT OR DISCONTINUING ANY MEDICAL TREATMENT. IN NO EVENT SHALL WE OR OUR AFFILIATES (INCLUDING, BUT NOT LIMITED TO, MEDICA) BE LIABLE TO YOU OR ANYONE ELSE FOR ANY DECISION, ACTION OR NONACTION TAKEN IN RELIANCE UPON THE INFORMATION PROVIDED THROUGH THIS WEBSITE.

Although we strive to make available quality information and services on this website, Medica makes no guaranties concerning the accuracy, reliability, completeness, efficacy, timeliness, or appropriateness of any information or services. We do not represent or warrant that your use of this website will be uninterrupted, error-free, free from viruses or other malicious code, or free from typographical errors or alterations by third parties.

THIS WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, AND ALL ACCESS TO AND USE OF THIS WEBSITE IS AT YOUR OWN RISK. MEDICA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES AND SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THIS WEBSITE, OR THE INFORMATION AND SERVICES MADE AVAILABLE ON OR THROUGH THIS WEBSITE, AND EXPRESSLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

Third-party websites

This website may contain references to products, services, information and websites of third parties, including links to websites not owned or operated by Medica. The inclusion of these references and links should not be construed as any sort of affiliation, sponsorship, endorsement, or approval. When you access a third-party website, you do so at your own risk. You should review the privacy policies of other websites carefully before providing any information to such websites. We shall not be responsible or liable for any information, products or services available on or through any third-party website, or for any third-party website’s privacy practices. We make no warranties whatsoever express or implied, including warranty as to accuracy, completeness or timeliness, concerning information contained on third party websites linked through this site.

Content posted by website visitors

Certain areas of this website may permit website visitors to submit or "post" content on the website, including blogs, comments, personal stories, and other information and materials (referred to collectively as "user content"). We reserve the right, but do not assume the obligation, to monitor, review, remove and delete user content for any reason and without notice. Notwithstanding the foregoing, it is possible that other users may post inaccurate, offensive or inappropriate content. We do not approve of such conduct. However, we make no representations or warranties, express or implied, as to any user content, and shall have no responsibility or liability for the content or conduct of other users of this website.

Content submitted by you

Any content submitted by you for posting on this website or submitted by you via email must be your original work of authorship, appropriate for viewing by a general audience, and otherwise in compliance with these Terms of Use. We reserve the right, but do not assume the obligation, to monitor, review, remove and delete content submitted by you for any reason and without notice. By submitting such content, you hereby grant Medica, its affiliates, successors and assigns a non-exclusive, worldwide, perpetual and irrevocable, royalty-free license to reproduce, distribute, perform, display, transmit, prepare derivative works of, and otherwise access and use such content in connection with this website, any affiliated and successor websites, and our business operations, and for any other purpose made apparent at the time of submission.

Please consider carefully the types of personal information and other content that you submit for public viewing on this website. Most areas of this website may be viewed by the general public. We have no control over, and disclaim all responsibility and liability for, how other users may respond to, use, or misuse the content that you post for public viewing on this website, or for any actions taken by other users online or offline. Transmittal of emails to this website may not be private.

Responsible behavior

This website is provided for your personal, non-commercial use. You may not:

  • Use this website for advertising, promotional, or other commercial purposes;
  • Hold yourself out as or attempt to impersonate a Medica representative, physician, patient, or other website user;
  • Submit content that illegal, unlawful, violent, harmful, threatening, abusive, obscene, offensive, harassing, defamatory, libelous, false, deceptive, misleading, unsafe, invasive of another’s privacy, or endangers minors in any way;
  • Transmit “junk mail,” “chain letters,” “pyramid schemes,” “spam,” or other unsolicited mass mailings or communications;
  • Promote criminal or illegal activity, including advertising any illegal service or offering any items for sale which are prohibited or restricted by any applicable law;
  • Infringe, misappropriate, or violate the copyrights, trademarks, or other intellectual property or proprietary rights, rights of privacy or publicity, or other rights of any third-party, or violate any contractual, fiduciary or other duty of obligation;
  • Collect names, phone numbers, email addresses, or other personal data about anyone for any commercial, unlawful or other purpose, “stalk” or harass anyone, or contact anyone who has asked not to be contacted;
  • Use automated means, such as spiders, robots, crawlers, or data mining tools, to download data from the website, or engage in any other automated use of this website, such as using scripts to add users or post content;
  • Attempt to gain unauthorized access to our network or computer systems, or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the website.


Certain areas of this website are private. You may not access or use any private or restricted-access areas unless expressly authorized by Medica. Your username and password for accessing private and restricted-access areas of the website may be used by you only and may not be shared with any other individuals. You are solely responsible for selecting, changing, and maintaining the security of your username, password and account information, and for all activity that occurs under your account. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your username or password.

We reserve the right to terminate your access to or use of this website at any time and for any reason, with or without prior notice to you, including violation of any provision of these Terms of Use, or use this website in a manner for which it is not intended to be used. These Terms of Use will survive and remain in effect even after such termination.

You agree to indemnify and hold us, our directors, officers, agents, employees, and affiliates harmless from and against any and all claims, suits, damages, liabilities, losses, judgments, awards, settlements, costs and expenses (including reasonable attorneys’ fees and legal costs) of any kind arising out of or resulting directly or indirectly from your use or misuse of this website, any content submitted by you, or your violation of these Terms of Use.

Our rights on this website

Medica, its affiliates and suppliers reserve all right, title and interest in and to this website, including but not limited to all materials, information, and compilations of information available on or through this website, as well as the domain name and sub-domains, design, layout, graphics, programming code and "look and feel" of the website, all goodwill arising therefrom, and all copyrights, trademarks, and other intellectual property and proprietary rights embodied therein and appurtenant thereto; provided, however, copyright is not claimed as to any works in the public domain.

We hereby grant to you a limited, non-exclusive, non-transferable, and revocable license to access the information posted on this website for your personal, non-commercial use in accordance with and subject to these Terms of Use and all applicable laws and regulations. You may not modify, reproduce, distribute, sell, or create derivative works based upon this website, or post any content from this website to newsgroups, mail lists or electronic bulletin boards. All other rights are reserved to Medica, its affiliates and suppliers.

Privacy policy

These Terms of Use, and your submission and our use of personal information, is further subject to the Website Privacy Policy for this website.

Copyright policy

The content, organization, graphics, design compilation, digital conversion and other matters related to this website are protected under applicable trademarks, copyrights and other proprietary rights, including but not limited to intellectual property rights. The copying, publication or redistribution of any information, documentation or any part of this website is strictly prohibited. Posting information or materials on this website does not constitute a waiver of any right in such information and materials and you do not acquire ownership rights to any content, document, or other materials viewed through this website.

You may not use this website to post, modify, distribute, or reproduce any copyrighted works of third parties, or otherwise infringe, misappropriate, or violate the intellectual property rights of any third party. It is our policy to terminate posting privileges by users who repeatedly infringe the copyrights of others upon receipt of proper notification by the copyright owner or its legal agent. If you believe that your work has been posted or used on this website in a way that constitutes copyright infringement, please provide our Copyright Agent with written notice containing the following information: (i) a physical or electronic signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed; (ii) identification of the copyrighted work (or in the case of multiple works, a representative list of such works) claimed to have been infringed; (iii) identification of the material that is claimed to be infringing, and the location of that material; (iv) your address, telephone number, and email address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (vi) a statement by you, made under penalty of perjury, that the information in the notification is accurate, and that you are authorized to act on behalf of the owner of the copyright interest that allegedly is infringed. Our Copyright Agent for notice of claims of copyright infringement may be reached at:

Medica 
CP250
Attn: 401 Carlson Parkway
Minnetonka, MN 55305

Limitations on liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MEDICA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES OR SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES OF ANY KIND ARISING OUT OF OR RELATED TO THIS WEBSITE, THE INFORMATION OR SERVICES AVAILABLE ON OR THROUGH THIS WEBSITE, OR YOUR ACCESS TO OR USE OF THIS WEBSITE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE TOTAL CUMULATIVE LIABILITY OF MEDICA, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES ARISING OUT OF OR RELATED TO THIS WEBSITE, THE INFORMATION OR SERVICES AVAILABLE ON OR THROUGH THIS WEBSITE, OR YOUR ACCESS TO OR USE OF THIS WEBSITE EXCEED THE GREATER OF THE FEES (IF ANY) PAID BY YOU TO MEDICA IN ORDER TO ACCESS OR USE THIS WEBSITE IN THE THREE (3) MONTHS PRIOR TO THE ACCRUAL OF THE FIRST SUCH CLAIM, OR ONE HUNDRED DOLLARS ($100). THE EXISTENCE OF ONE OR MORE CLAIMS SHALL NOT EXPAND THIS LIMITATION. THE FOREGOING LIMITATIONS ON LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, WARRANTY, PRODUCT LIABILITY, OR OTHERWISE AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Miscellaneous

This website is hosted in the United States of America. These Terms of Use and the relationship between you and us relating to your access to and use of this website shall be governed by and interpreted in accordance with the laws of the State of Wisconsin, U.S.A. for all purposes, without regard to any conflict of laws principles that would require the application of the laws of a different jurisdiction.

You agree to submit to the exclusive personal jurisdiction of the courts of Dane County, State of Wisconsin, or if such court does not have subject matter jurisdiction, then to the exclusive personal jurisdiction of the United States District Court for the Western District of Wisconsin for any dispute, claim or action brought by or on behalf of you arising out of or related to these Terms of Use or your access to or use of this website, and hereby waive any objections to the exclusive personal jurisdiction and venue of such courts, including without limitation any objections based on forum non conveniens. The foregoing shall not prevent us from seeking legal or immediate, temporary or permanent injunctive or other equitable relief against you in any court of competent jurisdiction.

You may not assign these Terms of Use, in whole or in part. Any attempted assignment or delegation shall be null and void from the beginning and without further effect. We may assign any right or duty under these Terms of Use with or without notice to you, to any affiliate, subsidiary or successor in interest. Subject to the foregoing, these Terms of Use shall be binding on and inure to the benefit of you and us, and each of our respective representatives, heirs, administrators, successors and permitted assigns.

These Terms of Use set forth the entire agreement between you and us with regard to the subject matter hereof and supersedes all prior agreements. The captions and section headings in these Terms of Use are for reference purposes only and shall not affect the meaning or interpretation of these Terms of Use. In the event that any sections, paragraphs, sentences, clauses or phrases of the Terms of Use shall be found invalid, void and/or unenforceable, for any reason, neither the Terms of Use generally nor the remainder of the Terms of Use shall thereby be rendered invalid, void and/or unenforceable, but instead each such provision and (if necessary) other provisions hereof, shall be reformed by a court of competent jurisdiction so as to effect, insofar as is practicable, the intention of the parties as set forth in the Terms of Use, and the Terms of Use shall then be enforced as so reformed. Notwithstanding the preceding sentence, if such court is unable or unwilling to affect such reformation, the remainder of these Terms of Use shall be construed and given effect as if such invalid, void and/or unenforceable provisions had not been a part hereof.

Medica is an equal opportunity employer.

Contact us

If you have questions regarding these Terms, contact us at the number on the back of your ID card or at the address below:

Medica
CP250
401 Carlson Parkway
Minnetonka, MN 55305